We collect what we need to form your company and act as your registered agent. We do not sell it. Last updated 4 October 2026.
What we collect
- Identity and contact details — your name, email, postal address, and the names and addresses of your LLC's members. State filing offices require these; we cannot file without them.
- Company details — your business name, formation state, entity type and registered agent choice.
- Payment information — handled by our payment processor. We never see or store your full card number.
- Correspondence — emails you send us, kept so the next person who helps you can see the history.
- Basic usage data — standard web analytics about pages visited. We do not build advertising profiles.
What becomes public, and this matters
Some of what you give us is filed with a government office and becomes a permanent public record that we cannot later retract. Depending on the state, that can include your business name, its address, the registered agent, and in many states the names and addresses of members or the organiser.
This is a consequence of forming a company, not a choice we make. States like Wyoming and New Mexico do not list members publicly; many others do. If keeping your name out of a public database matters, read which state should I form in before you buy, because the decision cannot be undone after filing.
Who we share it with
- State filing offices — the information required to file, as above.
- The IRS — where you ask us to obtain an EIN.
- Our filing and registered agent partners — the vendors who perform the filing and provide agent addresses in all fifty states. They receive only what the task requires and are contractually bound to use it only for that.
- Our payment processor — to take payment.
We do not sell your personal information. We do not share it with advertisers or data brokers.
Legal compulsion
We comply with valid subpoenas, court orders and lawful government requests. We will tell you when that happens unless we are legally prohibited from doing so. We say this plainly because the alternative is implying a level of protection no company can actually provide.
Sensitive identifiers
Where a service requires a Social Security Number or ITIN — obtaining an EIN, for example — that number is encrypted, access to it is logged, and it is never stored in plain text. We ask for it only when the specific service you requested cannot proceed without it, and never as a condition of browsing or buying.
How long we keep things
Company and filing records are kept for as long as we are your registered agent and for seven years afterwards, because registered agent service carries statutory record obligations and you may need your own formation documents years later. Marketing contact data is deleted on request.
Your choices
- Access or correct what we hold — ask and we will provide or fix it.
- Delete what is not subject to the retention rules above.
- Unsubscribe from anything non-essential. We will still send operational notices about your filings and deadlines while you are a customer, because those are the service.
To exercise any of these, contact us through the contact page.
Changes
If we change this policy in a way that materially affects you, we will say so rather than quietly updating the date.